PrimaryConnect - Quality Performance


Closing Care Gaps for Members to Improve Quality Performance

PrimaryConnect programs provide shorter-term targeted interventions that address immediate needs, such as low HRA completion rates, program enrollment rates, STARS and HEDIS scores. PrimaryConnect can increase member compliance with recommended preventive and primary care, as well as increase member satisfaction and retention.

Our field team will provide education for members on the value of preventive and primary care. They assist members in scheduling appointments with PCPs, specialists, labs, and help the member prepare for these appointments. Furthermore, they will also arrange for or provide transportation to the necessary appointments, and provide other levels of assistance as decided by the plan.

Contact us to learn how we can help you achieve better outcomes.