Integra Insights


Unstable Housing Disrupts Chronic Care Management



Recently, a case study published online in Diabetes Care linked unstable housing with increased likelihood of diabetes-related ER visits and hospitalizations. The study, which used data from the 2014 Health Center Patient Survey, found that 37% of the adults with diabetes were unstably housed. Those participants represent 3,277,165 adults with diabetes, which is about 10% of the population of patients with diabetes, according to CDC statistics.

Unstable housing was defined as not having enough money to pay rent or mortgage, moving two or more times in the past 12 months, or staying at a place that one doesn’t own or rent. Of the adults with unstable housing, 13.7% of the participants had a diabetes-related ER visit or hospitalization within the last year.

Why does this matter? The results of this study further demonstrate the importance of addressing the Social Determinants of Health when managing patients’ chronic diseases that require long-term care. Addressing patients’ housing needs can also help improve health care utilization for patients with diabetes. That’s Integra’s specialty. 

Integra’s CompleteConnect service offering is specifically engineered to provide the assistance and support health plan members need in order to address the Social Determinants of Health. Our Community Coordinators can help members secure stable housing and access community resources and support systems so that their health may become a priority. Then, we help the member navigate the health care system appropriately to lower MLR, improve quality scores and bonuses, and ensure that risk adjustment scores are accurately reflected.

To learn more about CompleteConnect, and how it can support your health plan needs,  contact us.